The computer sees the hard drive because it appears in devices. I have a WD 4TB Elements Portable External Hard Drive, USB 3.0 with the same problem. The device manager shows it as not connected and doesn't appear in Disk Management either. Step 1. the device is also not visible on computer management -> storage and also not show in … When you shuck, or remove, the internal disk from a Western Digital Easystore external drive, you'll find either a red label or a white label internal disk. Then right-click on the unallocated space on your external hard drive and create a new volume on it. I connect my WD Elements 1042 portable hard drive to my PC running Windows 10. WD Elements 1 TB external hard drive is not showing up on Lenovo IdeaPad 320-15IKB - windows 10. I heard that if the disks removed and back to the hard drive it will not working again… is it true??? The power light is on, but the drive does not appear on Disk Management or when I type the drive letter at the command prompt. Click "Device Manager" then expand "Disk drives". I have Gigabyte B450M-DS3H motherboard and it's brand new. It worked fine until a couple days ago, when it just suddenly stopped working, with no warning whatsoever. When the wd elements 1 TB external hard drive is connected to Lenovo IdeaPad 320 - 15IKB (Type 80xl,80ye), the light of the hard drive is continuously on but the device is not shown on my computer. Applies to: Force not responding external hard drive to show up and work by updating disk drivers. I've only had it for 13 months and the other day it just stopped working. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. Gents, I have a 1TB element portable, Its fall down to the ground and stopped working!!! Method 6. If the drive is formatted for your computer system, it should show up in My Computer with a drive letter. Behavior: - With USB cable connected External hard drive to computer. Step 4. Whenever I plug it in my USB 2.0 port, it works fine but in USB 3.0 port, constant white led is there and doesn't blink. Once these are up to speed the heads will attempt to read from the platters. Step 2. I have WD Elements 1TB external drive, it has a USB 3.0 Supported cable. I heard soft period click during spinning though. For a quick introduction to hard drive anatomy have a look at our article here. Right-click "This PC" and choose "Manage". I've done everything I can think of, … 1. - Plug in AC cable, I heard the spin started and spin for like 4 seconds, then stop. Tried it on numerous computers. About six months ago, I bought a WD My Passport 2TB Portable External USB 3.0 Hard Drive. This thread is locked. - Safely remove hardware and eject media is not … Today, we're going to fix the 3.3V pin problem that can prevent your Western Digital white label drives from working in some computers. You can follow the question or vote as helpful, but you cannot reply to this thread. Update Disk Driver. When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not. The device says ‘No media connected’. Somebody try to fix it and he is open the 2 disks inside it and take them back again but still not working!!! I have this WD elements external hard drive. It shows up under disk drives, but not disk management. Step 3. The Hard Drive Failure was Caused by Read/Write Heads Having Failed: Where this has happened the hard drive will typically first spin-up the platters. I had bought a WD elements 2 tb external hard drive for my xbox one and used it for a while but now i want to use it for my pc but it wont show up so i can reformat it, i have already tried to ask support and they were of no help so how to i get my hard drive to work on my desktop pc now? However, the hard drive does not appear in the files menu and I cannot access it. 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