The best Optus phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Optus rep, reminders when the call center opens, tips and shortcuts from other Optus customers who called this number. In total, there are 2 ways to get in touch with them. Optus has a page or online help desk for customer service, but you can also call them on the phone. Unfortunately, Optus does not offer live chat as a channel for customer service at this time. absolute shambles of a company. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Unfortunately, Optus does not offer live chat as a channel for customer service at this time. GetHuman does not work directly with Optus's customer support operations. • Visiting My Account at optus.com.au/myaccount For more information about usage alerts see optus.com.au/alerts Using your service overseas You cannot use your included data if you are overseas. Ey and highlights, help. Login . Optus Prepaid Epic Data These represent standout Optus plans, with unlimited calls (apart from the $10 recharge option — here you’ll have 100 minutes) and texts along with a variety of data allowances. The best phone number for Optus is their 1300300937 customer service phone number, and you can get the details and use our free call-back service by … Sharing is what powers GetHuman's free customer service contact information and tools. optus are hands down the most incompetent company i have ever dealt with. Live Chat cannot help – AT ALL- with Optus Prepaid mobiles and all it has capabilities to do is reset your Optus "My Account" password! Optus has selected [24]7 Assist to improve its customer chat experience. Ad blockers, uBlock for sure, appear to block activity on live chat. She was very helpful and was able to provide a total breakdown of all the costs. Optus customer service phone number. Read on to get detailed information on the Optus prepaid plans available. Yes to having a chinwag. Optus owns the phone you're leasing so you can avoid the hassle of offloading an old phone when you're ready to move on You could pay up to $10 less on your monthly bill on some My Plan Flex and phone combinations, compared to similar My Plan Plus options In total, you can communicate with Optus using 2 different media: phone, web. Ad blockers, uBlock for sure, appear to block activity on live chat. I've used Optus Live Chat recently and it was a pretty pleasant experience. After the chat I decided to email myself a copy of the chat transcript for my own records by using the button on the chat window. absolute shambles of a company. Our service tracks the best deals from the various providers in your home area. It’s 2020 after all and stress levels are through the roof ;) Hol on 05/11/2020 - 08:55 Take a chill pill. Turn on suggestions. Pay bills, recharge, live chat, check usage and more. In total, there are 2 ways to get in touch with them. Browse through our help and support articles or let us know what you are looking for. Alternatively, you can bypass the call centre option and head straight for live chat, either via the Help and Support section of the Optus web site or, if you’re an Optus broadband or mobile customer, the My Optus mobile app lets you get directly in touch with live chat quickly and easily. Your Optus Network Bringing people closer is at the core of everything we do at Optus. Customer help on Optus home products and services. Take a chill pill. I am trying to find a puk* code for my brothers Optus phone with phone number **********. In case an e-mail you have sent is somehow blocked, and you don’t know why, follow the steps for Optus to reassess it: Send that original e-mail message to mailblockreview@optusnet.com.au . If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Optus - Mobile in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Optus - Mobile, compared by speed and customer recommendations. Optus > Yes Crowd > Internet & TV > Broadband & Telephony > Live Chat; cancel. Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. Live Chat Can anyone tell me how to get onto live chat to find out when the NBN Techs are coming back to connect my NBN box. Optus, also known as yes, is Australia’s second oldest telephone company. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options You can contact Optus across the following mediums: Phone, Web. Paying your bills, activating services, checking your current connection — all that is done through My Optus account. Please keep sharing what you know about contacting Optus - Faults with GetHuman and keep sharing with others so we can together make customer service less frustrating. How do I make my telephone number visible to those I call. Solved: How do you access Optus Live chat? There is only 1 way to get customer help from them. I go to the contact us page in my account and the link doesnt work. Optus on Twitter. I navigated to the Optus Mobile business site and was greeted with a 'Would you like to chat to a live salesperson' window. if i could change, which i cant, i … Find a Store. The rep understood my questions well and gave me the exact information I needed. It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. The usual Optus customer service phone number is 133 937. Never had any problem with having my details pulled up for any of that and all I give is my name, DOB and mobile number. To manage your Optus account, view the usage and change your plans, you first of all need to log in. Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. All the wiring was done on 18.12.17 but I have not heard from Optus as to a date when NBN will return with the box so that I can connect my Optus modem. Live Chat Can anyone tell me how to get onto live chat to find out when the NBN Techs are coming back to connect my NBN box. I need to complete my online order, I can’t call Optus by voice as I’m deaf. they are regulated into existence and have very little competition to keep them honest. Optus has been using [24]7 Assist, which is a smart chat platform, to help chat agents give personalized service to consumers. The reason why most customers are looking to chat with Optus - Faults is because they have Technical Support, Account access, Service and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. While Optus - Faults does not offer live chat, they do have a phone number. How to do i and live chat… The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Optus - Mobile in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Optus - Mobile, compared by speed and customer recommendations. GetHuman can then route you to the best phone information for your specific problem. While Optus - Faults does not offer live chat, they do have a phone number. Yes to having a chinwag. There is only 1 way to get customer help from them. You can contact Optus using our online messaging. All the wiring was done on 18.12.17 but I have not heard from Optus as to a date when NBN will return with the box so that I can connect my Optus modem. Home Blog. [24]7 Assist is the first live chat solution that combines prediction and real-time decisioning with big data analytics. You can also get in touch with them via the My Optus app. You can help. When considering Optus after wanting to transfer off Netspace with the new changes I spoke to a consultant over the live chat thing too and it was really helpful and made the whole process a LOT easier. There is only 1 way to get customer help from them. You’ll find us online 24/7 to give you a hand. Why did you want to chat with Optus - Faults? Optus Live Support 1-8OO-764-852 | Free stuff by mail ... AT&T USA ZTE Unlock CODE PREPAID GOPHONE Models BLADE SPARK Z971 MAVEN 3 4g Z835. While Optus - Mobile does not offer live chat, they do have a phone number. Home Blog. Know any other ways to contact Optus - Faults? I thought that was the point of live chat, to relieve the stress on the call centres by having an army of instant response chat … The modem delivery refer... My phone has been top up twice just at one day. But then I always pay my bill on time. GetHuman always knows the way to live chat with a company like Optus - Faults when it's available. The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. While Optus - Mobile does not offer live chat, they do have a phone number. That is all. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. home phone is not working yet internet is working. Or is any of the information above inaccurate? I use Optus live chat because it is quicker than phone calls and have always got exactly what I want. The best phone number for Optus - Mobile is their 1300 300 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Optus Live Chat: Support 24/7. Find the help you need with Optus. Pay bills, recharge, live chat, check usage and more. I just used Optus Live Chat and was discussing all the various cancellation fees involved to break my contract and spoke with 'Vyonne'. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you! At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. I want to talk to someone from Optus as my phone isnt working atm - 170348. You can help. Optus, also known as yes, is Australia’s second oldest telephone company. Luckily, there is still a way to get a real human being to help you with your Optus - Faults customer service problem, and that's by calling them on the phone. Idiots! Please help us build better tools and information for consumers like you by sharing! img. Your Optus Network Bringing people closer is at the core of everything we do at Optus. It goes without saying that no operation can be performed online without login. Optus: Offers, Reviews, and Contact Information. Optus Prepaid Epic Data These represent standout Optus plans, with unlimited calls (apart from the $10 recharge option — here you’ll have 100 minutes) and texts along with a variety of data allowances. To make optus sim activation, you must have your account on the official website of Optus. While Optus - Faults does not offer live chat, they do have a phone number. I’ve always found optus’s live chat service the most reliable and quick method of solving problems. Optus activate sim. Optus activate sim. The best Messaging experience is with My Optus app • Get instant responses from our Digital Assistant • Send us a message, then get on with your day • We’ll connect you to an Optus expert who will get back … Be careful when choosing a tariff plan. Below you can compare and contrast the 2 ways to contact Optus by looking at which ones are the fastest and which ones other customers recommend the most for solving Optus customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. Optus. Be careful when choosing a tariff plan. And again, if you didn't realize it was an option and you'd rather have a … To manage your Optus account, view the usage and change your plans, you first of all need to log in. Process my ahpra number as nurse to assist account Charge of $** recharge a month. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Formerly, Optus offered the phone plans on a 2-year mobile contract; now that the mobile tendencies have changed, Optus provides for phone repayments and plan prices being separated. The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Optus has been using [24]7 Assist, which is a smart chat platform, to help chat agents give personalized service to consumers. Read on to get detailed information on the Optus prepaid plans available. GetHuman and Optus - Faults have no relationship whatsoever. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Optus in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Optus, compared by speed and customer recommendations. if i could change, which i cant, i … Paying your bills, activating services, checking your current connection — all that is done through My Optus account. Simply log in with your My Account details in My Optus app or click on the Messaging icon on the bottom right of this page. If not, please Message Us here or from your My Optus app under the Help menu. they are regulated into existence and have very little competition to keep them honest. Customer service brilliant with chat 247's. Optus customer service phone number. Optus. It’s 2020 after all and stress levels are through the roof ;) Hol on 05/11/2020 - 08:55 Recent reasons customers contacted Optus: I need to complete my online order, I can’t call Optus … 3280 użytkowników tu było. Please let us know so we can keep sharing the best possible information with other customers. Note that Optus Webmail has automatic filtering of spam. Optus Live Chat: Support 24/7 To provide its customers with all the essential support and make the services as convenient as possible, the provider offers an option of live chat. It's hard to tell if companies like Optus - Faults offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. To make optus sim activation, you must have your account on the official website of Optus. To help you, our Optus Digital Assistant will respond instantly and connect you to an expert if your question needs to be escalated. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. 3,276 were here. Hi Bommer, is the Live Chat not working (try a different browser or incognito mode) or saying it's busy? I will say I had the same experience. The best phone number for Optus - Mobile is their 1300 300 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. If you wish to make a request to opt-out, you can do so at any time by letting Optus know of your request by contacting the Optus customer service line on 133 937. Optus > Yes Crowd > Mobile > Mobile > Live Chat; cancel. Sharing is what powers GetHuman's free customer service contact information and tools. Optus Email Support. ‎15-04-2019 04:29 PM You’ll find us online 24/7 to give you a hand. I recently cancel my Optus account because of I moved house and the reception where I l... Show me How to make my number show to others. please activate home phone. If you'd like to help in the effort to improve customer service for all, please share! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Try partners, sponsors alumni and to career their journey andI. Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? The usual Optus customer service phone number is 133 937. It says that all operators are busy and after 10mins of waiting it - 554138. This is my third attempt to get this done. It goes without saying that no operation can be performed online without login. Optus phone plans presuppose acquiring a new phone apart from the SIM card. Optus - Faults does not offer customer support through live chat. Live chat This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. they cant even get a basic web function like password reset to work. Live Chat can be reached on this link → https://www.optus.com.au/livechat. I use Optus live chat because it is quicker than phone calls and have always got exactly what I want. They are designed to completely waste your time, don't listen at all and try to just keep resetting your My Account access! We've provided the best phone number, along with our best information that we've sourced from other Optus - Faults customers and our free tool that helps you skip the waiting on hold part. The handy My Optus app Don’t miss a beat with My Optus app. Customer help on Optus home products and services. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage I have done live chat with Optus to set up new cable internet at home, change mobile plans, check the cost of changing or cancelling my mobile plan, and my partner has organised a new phone and plan. Other ways to include contacting Optus aside from over the phone are if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. 3,337 were here. But then I always pay my bill on time. In total, there are 2 ways to get in touch with them. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. ‎15-04-2019 04:29 PM Optus Yes Bot — Loyal Agency. Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage I go to the contact us page in my account and the link doesnt work. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. ... Optus Live Chat. Login . You’ll find us online 24/7 to give you a hand. While Optus does not offer live chat, they do have a phone number. I used it just yesterday actually around midday, zero wait time and quick responses. ‎03-04-2019 05:48 PM I'd just given up on getting a Telstra cable install for a newly subdivided block (a week of frustration on the phone & live chat with very nice people who were completely unable to help me – Telstra Crowsupport FAQs availed me naught), so Optus cable was my fallback. Yes to having a chinwag. Contact us - Optus. I have been trying to get through on Live Chat for a few days. Sometimes with a discount. The handy My Optus app Don’t miss a beat with My Optus app. Jul 15 2014. img. Optus Help Desk. Contact us - Optus. optus are hands down the most incompetent company i have ever dealt with. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. And we generally can provide talking points and tips to speed up the conversation and get a better result. Have you tried again this morning? Optus Customer Service hours of operation are 8am to 7pm EST (Mon to Fri) and 9am to 5pm EST (Sat). they cant even get a basic web function like password reset to work. In the last 18 months, 18,606 customers have searched for Optus - Faults live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. Customer Service You can use the My Optus App on your mobile to pay a bill, check your account balance and usage, chat to customer care and more. Thinking this would be a much quicker way to answer any questions I may have with T&C's or any other finer points, I decided to accept. This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. Live Chat It is about time Optus put a link to Live Chat on their website. Find that information above. **Trackin... Hi I need help in something about my sim and phone can someone help me on live chat now... Im waiting for cable connection to a new property at Lidcombe. If you use a blocker on your browser, try Microsoft Edge or disable the ad blocker on the Optus site. If you use a blocker on your browser, try Microsoft Edge or disable the ad blocker on the Optus site. Sometimes with a discount. - Faults does not offer live chat, they do have a number! With them via the My Optus app to ask about contacting Optus or live not... Exact information i needed and contact information and pay your bills, recharge, live chat optus live chat few. My questions well and gave me the exact information i needed Optus customer service contact information and.... It - 554138 a phone number compile the best phone information for your specific problem chat experience waste time. Sure, appear to block activity on live chat as a heading... typical block activity live! Few days a channel for customer service hours of operation are 8am to EST... Has a page or online help desk for customer service phone number online help desk for customer service but. Is not available, we strongly recommend indicating what kind of issue you are having above,. She was very helpful and was able to provide a total breakdown all! First of all need to log in a month company i have been trying get! My account access 04:29 PM i have ever dealt with it deals with matters such as getting,... That is done through My Optus app 1 way to get in touch with them internet TV! The modem delivery refer... My phone isnt working atm - 170348 is through... The Singtel group, and it is about time Optus put a link to live chat service the incompetent! Can then route you to the best deals from the various providers in your home area get a basic function. Always found Optus ’ s live chat because it is officially registered as Singtel Optus Pty.. Prediction and real-time decisioning with big data analytics do n't listen at and! As Singtel Optus Pty Limited other customers chat as a heading... typical officially registered Singtel! Try to just keep resetting your My account and the link doesnt work phone web... At all and try to just keep resetting your My Optus app the! Common customer problems effectively you quickly narrow down your search results by suggesting possible matches you. Service contact information us know so we can keep sharing the best deals from the various providers in your area... Best phone information for your specific problem prediction and real-time decisioning with big data analytics like to chat with 's... Breakdown of all the costs the live chat options those i call for you and get basic... Can then route you to an expert if your question needs to be escalated to contact Optus - does... Not available, we strongly recommend indicating what kind of issue you are above. Talk to someone from Optus as My phone has been top up just... Link to live chat on their website was a pretty pleasant experience online help desk for service! With My Optus app Don ’ t call Optus by voice as i m... Need to log in you ’ ll find us online 24/7 to give you a.. Can contact Optus, also known as Yes, is Australia ’ second... Optus has selected [ 24 ] 7 Assist to improve its customer experience... Customer chat experience: phone, web getting started, billing, managing your service, returns,,! Your specific problem i go to the contact us page in My account and the link work!

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